Experts in tourism marketing

Get more awareness, visitors & bookings with us

All digital and analogue marketing services from one source
Professional experts in digital and tourism marketing
Group-wide over 300 customers in 17 countries across 4 continents

At neusta Grafenstein, your digital and your marketing processes interlock smoothly. As a result, you need much less time to coordinate between your individual marketing service providers and you can focus on your core tasks.

Make your guests happy – we provide you with the knowledge and tools to do this. Create your guests’ customer journey with us via (all digital and analogue) touchpoints as an enriching experience and make them ambassadors of your cause.

neusta Grafenstein gives you access to all tourism-related services from team neusta. In doing so, we offer the most comprehensive range of services in the field of tourism for destinations, OTAs, tour operators, airlines, accommodation and leisure facilities. For our customers, we open up the most important source markets in Central Europe, including the DACH region.


These are your benefits

  • More guests and bookings

    Reach your customers precisely and cost-effectively at any time

  • Make better use of digitalisation

    Hardware, software, many years of experience and knowledge 

  • Simply better results

    Get more out of your budget with our know-how and know-who

Our services

Everything that advances your tourism business from a single source – user-oriented, networked, innovative and efficient.

Tap into the tourism source markets in Europe and expand them sustainably with us.

Make a mark with us and create identity – for a strong recognition value.

Increase your marketing budget with us – we will find the right coop partners for you.

Get a profound understanding of your market – through workshops, e-learning courses, analyses and strategy recommendations.

Increase holiday pleasure with us and generate bookings – through exciting stories and 360° communication.

Implement digital projects with us – from requirements management to software development and hosting.

Increase in arrivals by 16%

Increase tourist arrivals with us

Services: PR and media relations, representation, collaborative marketing, marketing planning


  • 50% increase in website traffic

  • More than 20 million advertising media contacts due to social media, 600,000 interactions and 190,000 video views

  • 16% increase in arrivals in Taiwan from September 2018 to June 2019

© Copyright/shutterstock/Alex from the Rock

We believe: 

Tourism can make the world a better place

The neusta Grafenstein team firmly believes that tourism can contribute to making the world more livable and peaceful. Comprehensive and progressive digitization is the driver of our time in order to make vacation experiences and interpersonal encounters more intense and to make them tangible before, during and after the trip.

Frank Grafenstein

Experts who solve your proplems

We all share a curiosity about the world and a dedication to the tourism industry. This is the basis for continuity at neusta Grafenstein. On average, each of us has been on board for over 7 years. A regular exchange of experiences and further training are a matter of course for us. In this way, we ensure that your projects are handled exclusively by experts with a wealth of knowledge and experience.



All news from neusta Grafenstein at a glance

Resignation is not an option: sales-oriented digital micro-campaigns

It is important to use the windows of opportunities 

The key question is: when is what possible and how? The watering…

Show article
© Copyright/shutterstock/BUNDITINAY

5 requirements for a successful restart of tourism business

COVID-19 is the biggest challenge for tourism since the start of professionally organized tourism, 160 years ago. We all…

Show article

Fly with me

Between party tourism and fear of flying - how to win the "right" guests?

The difference in travel attitude hardly…

Show article


Feel free to approach us